Oct 5, 2013 | Cleaning Industry Articles
We started this series with a simple question: how can in-house custodial organizations at colleges and universities compete with the outsource option? We began by defining custodial benchmarking: using industry standards and best practices to improve your operations...
Oct 3, 2013 | Cleaning Industry Articles
In the last article we talked about how you can improve your university’s custodial operations by engaging your equipment and supplies vendor. Most likely, some of you objected to that advice, citing the fact that vendors cannot be trusted as unbiased, objective third...
Sep 3, 2013 | Cleaning Industry Articles
As a rule, most facility managers take advice from their supplies and equipment vendor with a grain of salt. That’s to be expected. In fact, in our next article, we’ll talk about the biggest challenges of benchmarking through your supplies vendor. For now, however,...
Aug 3, 2013 | Cleaning Industry Articles
There are other ways to benchmark. Today we’ll talk about how you can benchmark your in-house custodial practices by joining a trade association. One of the best trade associations in the cleaning industry is called APPA – Leadership in Educational Facilities. APPA...
Aug 2, 2013 | Cleaning Industry Articles
If you’ve taken the advice from our previous articles, then you’ve begun benchmarking against other departments inside your university or college. Maybe you’ve also begun benchmarking against other peer colleges or universities, and if so, you’ve found that along with...
Aug 1, 2013 | Cleaning Industry Articles
In last week’s article, we talked about the limitations of benchmarking within your organization. We talked about how innovation and new ideas are difficult to create in a closed system. This week, we’ll talk about how you can open that system up and increase your...
